10-07-2025 03:18 PM - last edited on 10-08-2025 12:47 AM by computergeek541
My connection is not renewed kindly check my account
10-07-2025 03:23 PM
hi @Paragbhala
did you check your My Account to confirm if the account is suspended or not?
if it is suspended, click Pay and Resume Services Now button and you can pay to resume services yourself
10-07-2025 03:21 PM
@Paragbhala
call 1855-4PUBLIC from another phone and enter your number to confirm if the account is suspended
if so, you can either make a payment there if you have the 4 digits account PIN, or login My Account and make a manual payment using this link
https://myaccount.publicmobile.ca/en/account/payment/funds/card
