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My account is suspended

maggieho7298
Great Neighbour / Super Voisin

My account is suspended how can I do?

3 REPLIES 3

HALIMACS
Mayor / Maire

@maggieho7298 

 

To reactivate a suspended account:

 

  1. make a manual payment with an attached credit card on file
  2. purchase a public mobile payment voucher at many retail locations (i.e. shell, canadian tire, shoppers, etc)
  3. use a service like recharge.com to make payment (charges may apply)

HALIMACS_0-1673802527441.png

 

 

Handy1
Mayor / Maire

@maggieho7298 @Just as @hTideGnow  has suggested also you can *611 if you know your PIN number , or get a voucher aswell and no pin needed to resume service 

hTideGnow
Mayor / Maire

Hi @maggieho7298 login to My Account and pay manually to reactivate 

  Just click Reactivate my plan and follow 

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