My Royal bank Mastercard is not accepted, why?

[mxkeno]

My Royal bank Mastercard is not accepted, why?

[RossN]

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@mxkeno wrote:

My Royal bank Mastercard is not accepted, why?

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@mxkeno hello if you continue to have issues with new card 

contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue new credit card issues

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also  send a private message to the Moderators by clicking here.

[gumbyng]

Some more details would help? What the response from the website?

If I get a card rejected, I often call my credit card company to see whether even a charge was attempted. If a charge was attempted, the credit card company can tell you why.

If no attempted charge was recorded, probably an issue with the payment system here and I would think the best chance of resolved would be with by opening a ticket through the chat (lower right corner, chat bubble).

[Gunner123]

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@mxkeno wrote:

My Royal bank Mastercard is not accepted, why?

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@mxkeno hi are you trying to replace a card? if so delete old cc and input your new info any apartment field must remain blank