I am new customer, missing rewards /friend also not getting their friend reward. Getting 404 error when trying to do it with chatbot. Thanks for looking into this.
you will need a customer service agent
you will need to open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH
tried use browser from computer, clear cache and cookies and use one page inPrivate mode,
contact to support team by private message CS_Agent
New customer aren't getting the old Rewards program. New customers will be enrolled in Points program. Log in to you account / My Rewards to get the info.
@Bakerboy you are the one just joined? you wait 72 hours, It take around 3 days, you will see the $10 in your account, Available Fund
Neither my friend or I have received any rewards for the referral and it's been several months. Unfortunately it seems to be a common problem and you'll probably have to chase it up with an agent.