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Missing refer a friend reward.

Bakerboy
Great Neighbour / Super Voisin

Hi

I am new customer, missing rewards /friend also not getting their friend reward. Getting 404 error when trying to do it with chatbot. Thanks for looking into this.

5 REPLIES 5

MrSpock
Model Citizen / Citoyen Modèle

@Bakerboy 

 

you will need a customer service agent

you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

Timer
Model Citizen / Citoyen Modèle

@Bakerboy 

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

 

contact to support team by private message CS_Agent

 

 

 

hairbag1
Mayor / Maire

New customer aren't getting the old Rewards program. New customers will be enrolled in Points program. Log in to you account / My Rewards to get the info.

Community_QA
Model Citizen / Citoyen Modèle

@Bakerboy   you are the one just joined? you wait 72 hours, It take around 3 days, you will see the $10 in your account, Available Fund

ChubbyDogue
Great Neighbour / Super Voisin

Neither my friend or I have received any rewards for the referral and it's been several months. Unfortunately it seems to be a common problem and you'll probably have to chase it up with an agent.