11-12-2020 03:04 PM - edited 01-05-2022 05:25 PM
So when I run out of minutes they simply lock correct?
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11-13-2020 12:34 AM
@computergeek541 wrote:
@Nezgar wrote:When you run out of outgoing minutes, you can still receive incoming calls
This part completely depends on the plan that the customer is on. I have a family member who has a plan that does not included unlimited incoming calls.
I think we're all assuming the OP has the $15 plan. I have the $10 plan which has a total of 50 minutes. You can't take a call when you run out of minutes. But it's not available anymore.
11-13-2020 12:25 AM
@Nezgar wrote:When you run out of outgoing minutes, you can still receive incoming calls
This part completely depends on the plan that the customer is on. I have a family member who has a plan that does not included unlimited incoming calls.
11-13-2020 12:09 AM - edited 11-13-2020 12:10 AM
When you run out of outgoing minutes, you can still receive incoming calls, use/set call forwarding, call 611 and toll-free/8xx numbers.
11-12-2020 03:12 PM - edited 11-12-2020 03:23 PM
@sploopy wrote:So when I run out of minutes they simply lock correct?
Unfortunately you'll need to purchase either the add-on $5/500 mins as already mentioned or manage until your renewal date. The 500 mins add-on is great value and really a must if on the limited minutes plan.
11-12-2020 03:10 PM - edited 11-12-2020 03:11 PM
You won't be able to make a call. PM does not have any overages. You can purchase an add-on for additional minutes.
https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve
11-12-2020 03:07 PM - edited 11-12-2020 03:08 PM
@sploopy : you simply can't call out to a regular number. So text whoever you want to talk to and have them call you.
Or get the $5 add-on.