@dreamboats wrote:
Hello ! How do I get a manager/ Ombudsman involved with PM? I'm one step closer to ending it with PM but customer service keeps avoiding the question of escalation.
Thanks
Hello @dreamboats
To have concerns escalated to a supervisor you must use this link.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
If you do not receive any satisfaction or results, then this link will help.
https://www.publicmobile.ca/en/mb/ccts
