Made payment but account not activating

[wildman21]

My credit card expired so I have made a manual payment. The credit is showing there but the account didnt activate

[darlicious]

@wildman21 

Go to your plans or usage page. Click on the lost/stolen feature. Suspend your service. Log out/in. Resume your service. Your plan should automatically reactivate. Check your transaction history for your 30 DAY PLAN....$10 and your 100 MINUTES....$5 or DATA AT 3G SPEED....$15+? charges with todays date. Your overview page may not update your account status right away but your data and/or minute counters will have reset and your services working again. Log out and reboot if necessary.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[computergeek541]

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@wildman21 wrote:

My credit card expired so I have made a manual payment. The credit is showing there but the account didnt activate

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Sometimes, there's a short delay. Try clicking on the reactivate plan button.