03-02-2024 01:18 PM - last edited on 05-21-2024 10:04 AM by Dunkman
Hi, we have 2 differents Android device that since a few days refuse to send or receive MMS message, nothing has changed in our settings. The last successfull MMS was last saturday Feb 24 4h36 PM. The first time I noticed the problem was on Feb 28 7h40 PM. Since then I have made multiple attemp with no success at all on different contact. I double checked that cellular data work and is turned on. I did try to redo the APN setting according to different solution posted here along the year but nothing work. I turned off and on the phone. removed the sim and reinserted it. I'm out of idea to try and fix. I have a default APN for pubic mobile that doesn't work. I created a new one with these settings and it still doesn't work:
Name: Public Mobile
APN: sp.mb.com
Proxy: not set
Port: not set
user: not set
pass: not set
server: not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
mms proxy: mmscproxy.mobility.ca
mms port: 8799
MCC: 302
MNC:220
auth type: not set
apn type: default, supl, mms
apn protocol: ipv4
apn roaming: ipv4
(greyed out) apn enable/disable: Apn enable
bearer: unspecified
mvno type: none
MVNO value: not set
The default Public mobile has only these settings as different but doesn't work either
mms proxy: 74.49.0.18
mms port: 80
I also tried the suggestion from another post that had "CA - public mobile" MMS settings and it didn't work either.
It also seem that small sms are doing fine but if I write a longer msg I get the same behavior than MMS, msg is stuck in sending state and never leave the phone. Incoming msg says they can't be downloaded and to try again.
Solved! Go to Solution.
03-02-2024 03:31 PM
@cividan what models are the phone??
Your phone's could be affected by this announcement:
if you are using a device that released after 2017, generally, you can simply click Reset All networks or Reset network settings to get the latest APN
Also, you can make a manual update, here are the old and new settings
Old settings:
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri
New Settings:
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri