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MMS Issues - LG G4, new Public Mobile plan

HARRIS97
Great Neighbour / Super Voisin

I'm having issues receiving picture messages since changing to Public Mobile and I'm hoping the community can lend a hand. Settings are below, and as far as I can tell are correct - when not connected to WiFi, I have no issues accessing the internet.  But I still can't receive picuture messages - I just get prompted to retry the download. 

 

It's probably something dumb like a typo in the APN settings....but I've looked at it a bunch and can't find an error. 

 

Any suggestions?

Screenshot_2018-07-23-11-08-51.png

Screenshot_2018-07-23-11-05-08.pngScreenshot_2018-07-23-11-05-15.png

4 REPLIES 4

pakmode
Deputy Mayor / Adjoint au Maire

Welcome to PM OP, glad this worked out. 


@HARRIS97 wrote:

Thanks!  Typo in the MMS proxy line...

 

 


Ah I see you had 79 not 74.  Let us know if it is working once you change it.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

HARRIS97
Great Neighbour / Super Voisin

Thanks!  Typo in the MMS proxy line...

 

 

ShawnC13
Oracle
Oracle

Here is what I found for APN settings for that phone

 

LGG4.PNG

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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