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Loyalty Reward

Norm21
Good Citizen / Bon Citoyen

Last month I received a SMS that I would receive my first $1 loyalty reward with this months billing. I'm under the old rewards program, received my normal rewards but did not receive my $1 loyalty reward.

5 REPLIES 5

Norm21
Good Citizen / Bon Citoyen

Thanks folks, just confusing to see that SMS message last month, thought I might get my $1 reward with this billing. I went back and sure enough I signed up on March 18/21. Reward should be with my next next billing.

CountyDownIeUk
Mayor / Maire

Take your start date...add 365 days (not 30x12=360).....what date did you get.....you will get your loyalty reward on the next payment after that date. Check your transaction to find the credit or not. 

Yummy
Mayor / Maire

What does your My Rewards say about loyalty reward? Do you see that $1? It should be applied on full year+1 month. So if you joined Mar. 2021 it should be applied on renewal in Apr. 2022

Dunkman
Oracle
Oracle

@Norm21 

Do you know when you exactly joined Public mobile?  

Normally, you will get the extra $1/month for loyalty starting at your 13 month payment date.  You should see the loyalty $1 in your rewards account after 12 months under loyalty rewards.  

kaytus
Town Hero / Héro de la Ville

normally it will show up the $1 loyally reward after you paid 

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