Lost /stolen mode and plan change

[mimmo]

Just wondering if anyone has done a plan change while on lost stolen mode.  

current scenario:

• available funds: $27 
• current plan:  $10/30 days
• plan expires: April 9
• futuredated plan: $15/30 days
• current status: lost stolen
• Planned reactivation date:  Mid May

So the question is will the plan change to  the future dated plan while on lost stolen or does  lost stolen trump the plan change?

another scenario:  change to a plan which is more costly than available funds, thus suspending my account, and then do a plan change while suspended, when I want to reactivate.

Curious if anyone has had experience with either of the two scenarios.

[will13am]

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@mimmo wrote:

@will13am  so basically in May I do an immidate plan change while in lost stolen then remove lost stolen mode. 

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That is what you have to do.  Depending on the plan, there might be risks that it is here today, gone tomorrow. 

[mimmo]

@will13am  so basically in May I do an immidate plan change while in lost stolen then remove lost stolen mode. 

[will13am · Accepted solution]

If an account is suspended through use of the lost phone feature, future dated plan change cannot be made.  @mimmo , you can try it for yourself.  The plan change feature will not work.  This has been my experience as I have previously played around with this in an account that I have in suspension.  The immediate plan change button does work though. 

[metropublic]

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@mimmo wrote:

Yes @metropublic  you can futuredate any plan you want. If you have no funds or don't have autopay enabled then the plan change occurs and you go into suspended status. 

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@mimmothanks I was not aware that could be done. So then, that second scenario should work if the account goes into a suspended status.

[mimmo]

Yes @metropublic  you can futuredate any plan you want. If you have no funds or don't have autopay enabled then the plan change occurs and you go into suspended status. 

[mimmo]

@slash407  can you please clarify/expand  your answer?  I do t really understand what you mean time to reset. 

[RobertQc]

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@slash407 wrote:

it depends on what time do u do it, if u give it time to reset the cycle or not

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@mimmo  Looks like you can give the solution to slash

[metropublic]

another scenario: change to a plan which is more costly than available funds, thus suspending my account, and then do a plan change while suspended, when I want to reactivate.

Is it possible to change a plan that is more costly than available funds? I'm assuming that autopay is not setup so I would be very suprised if the system would allow you to make that change.