Lost phone and email

[Jackoliss]

I have a public mobile account. My phone was stolen And I want to transfer the number to a new account I lost email password as well want to set up new phone with E Sim as well sense I can't find any where to buy a public mobile sim card. with the phone plan I am already paying for

[Kynggshellz]

Thank you I appreciate your help 

[CSA_PM]

Hi there! Thank you for your patience. I just sent you a private message. 

Please check your inbox.

[softech]

@Jackoliss you don't have to get a new phone plan.  You just need to ask support to help you to change the My Account login, maybe change to the new email address.  After you go are able to login, you can download the PM app on the new phone, login and go to Account page, Account > Purchase sim card > eSIM

I have escalated your ticket on behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage