Lost my phone

[Khanhhuynh]

I lost my phone today and can’t access my email because I forgot the password and need my phone number to reset it. Sorry I'm being low-tech 60 years old man 

When I try to log into my Public Mobile account, it sends a code to my phone or email—both of which I can’t access.

I created this account with a different email just to ask for help.

I would like to cancel or lock my account, phone number permanently and get a new Sim Card and phone number so nobody can steal my identity.

I can provide any paperwork or information to prove my identity. I appreciate your help.

[samsunga31]

Hello

Contact pm by creating a ticket using the direct message for further assistance with the next steps.

Their reply will be HERE in your mailbox.

Remember, these forums are all customers like you. Use only direct messages with the link and they will ask you several questions to prove ownership of the account. Oh, and remember, 60 is the new 40. 🙂