cancel
Showing results for 
Search instead for 
Did you mean: 

Lost email and phone number for my account

Dpaul4
Great Neighbour / Super Voisin

I need to regain access to my Public Mobile account. 
I cannot recall my email or phone number that was used to register.

 

please help so I am able to top up my accounf

3 REPLIES 3

CSA_PM
Customer Support Agent

Hello @ Dpaul4,

I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 


@Dpaul4 wrote:

I need to regain access to my Public Mobile account. 
I cannot recall my email or phone number that was used to register.

 

please help so I am able to top up my accounf


I have asked Public Mobile to contact you.

Handy1
Mayor / Maire

@Dpaul4  You can buy payment voucher from shoppers drug mart and load the funds from your cell phone by failing *611 . But if your account has been suspended more then 90 days then the account is closed . 

you can also ask support to help you figure out your email and number also 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

Need Help? Let's chat.