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Login in issue

Manish1998
Great Neighbour / Super Voisin

So i ordered a sim and added my credit card details to pay. I forgot my email and password linked to the account. Now when i tried to login, i hit forgot email. I was not getting the link despite having the sim, turned out the previous owner of the sim was getting it, he ended up calling me and set it to my email, and when i login now its as if i have not registered. I want to get access to my account so I can change my plan. I have no way of contacting support.

3 REPLIES 3

AK32
Model Citizen / Citoyen Modèle

You can contact PM Support directly using this link, they should be able to help you:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Manish1998  Support can help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @Manish1998 

PM support agent can help to sort out the login.  Just message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.