Locked out of account

[dpff44]

Frustrated tried for 3days. 

[softech · Accepted solution]

@dpff44   did you try the Forgot Password link ( https://selfserve.publicmobile.ca/forgot-password/ ) ?  

maybe it is time to seek help from PM Support:

1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

[MrSpock]

@dpff44  hi if you tried forgot password  and all that good stuff you can contact  a cs agent explain your problem  Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH