Locked out of account

[wchong]

Hi there,

I must've failed to log in too many times, and now I can't even password reset.

Is there anyone I can contact to unlock my account? I'm desperately trying to add US Roaming Data for a trip I'm taking on Thursday.

Thanks,

wchong

[Mary_M]

Hey @wchong,

This is confirmation that we've received your private message - we will get to you shortly 🙂

Kind regards,

Mary

[wchong]

Thanks for the reply. I've messaged them and will wait patiently.

[SD08]

Your account may need a password reset with the help of a moderator.

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your e-mail address and phone number.

Password resets are time-sensitive, so be alert for any reply from the moderator and don't delay once you get the reset message. Be sure you've turned on e-mail notifications for receipt of private messages in your community account.