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Locked out of account

Lilliansamson18
Great Neighbour / Super Voisin

How do I get into my account if I cannot remember my email or password?

2 REPLIES 2

BKNS27
Mayor / Maire

@Lilliansamson18 

Click on Forgot email then once you get confirmation then click on Forgot Password.

But best if you contact a CS_Agent to help you access your account by private messaging.

Handy1
Mayor / Maire

@Lilliansamson18  Try the forgot email option or reset password option . If no luck then please submit ticket with support to help 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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