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@Locked account

Alex122
Great Neighbour / Super Voisin
  • Kindly help me with my account as it still is locked even after resetting my password and waiting for more than five hours 
3 REPLIES 3

Alex122
Great Neighbour / Super Voisin

Thank you for the advice. Will do right away 

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Mayor / Maire

did you try using Incognito browser mode?? or try using PM app with Location permission set??

if you tried both, time to as PM to step in.  You cannot open Chatbot ticket at this time, so, message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.