Line is active. But not able to login.

[LandoNeedHelp]

@CS_Agent 

Need help. I was automatically pushed signed out today.

I am not able to login again.

The page kept saying "Please enter a valid phone number registered to your account".

I am sure I put the correct email address and/or phone number. But the system kept saying I put a invalid one.

I am not able to login to my account. Would you please help on that?

I have to sign up for a new account to submit the ticket, cuz I am not able to sign in to my existing active account to submit the ticket. Please help. Urgent !

I will let you know my account detail in direct message once I got your reply. Please help !

[LandoNeedHelp]

Thank you so much !

[Rastin]

Try clearing your cache.  Or use a different browser as pm can have cache issues 

[softech]

@LandoNeedHelp CS agents do not monitor Community posts.  For your login issue, please open proper PM ticket by direct message 

Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there