@hTideGnow wrote:
HI @Atmd
no, actually this didn't didn't keep changing their rewards programs, this is only the first time it changed it
and yes, as @HALIMACS most (but basically all) change the programs for their advantages, not yours. I guess when they first start, they need the customers, once in optimal point, they can loosen up a bit on the rewards
Ironically, if the points system was the original offer, there likely wouldn't be as many complaints about it, but yes, the old rewards system is unversially better is almost all apsects for the customers. If the number are examined, it might not make business sense to continuing with an offering that gives someone $7 off to someone just for being a customer on low-priced offering such as the $13 or $15 plan. That comes out to about 54% and 47% discounts. As to why the refer-a-friend offering wasn't substantially changed, we have to remember that if someone has referred 10 new customers, it's not really the referring customer that has costed Public Mobile $10. In reality, it's really the customer who got referred who costed Public Mobile $1 and that's not as large of a cost to Public Mobile.
