08-03-2017 07:23 PM - edited 01-04-2022 02:26 PM
08-03-2017 08:37 PM
@rdn If you are on AutoPay and other service are working fine, it looks like you might have used up all your data and your plan will renew by the morning.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
08-03-2017 08:25 PM
Same thing is occuring for me, says i owe 0 dollars but my plan is set to renew and I have no data service...
Reached out to mods as well already sighhhhh...
08-03-2017 07:33 PM - edited 08-03-2017 07:35 PM
Yes, mods are online 7 days a week.
9am to 9pm Easern Mon-Fri
9am to 7:30pm Eastern Sat-Sun
08-03-2017 07:32 PM
thanks.
are they still here at this time?
08-03-2017 07:25 PM
Hey @Dennis123,
Send a private message to @CS_Agent right now to get help.
Provide your public mobile phone number to help them locate your account.