I am transferring my account from Public Mobile to Koodo, but I am not receiving the confirmation message to transfer, could you help me?
I'm in the process of transferring my account from Public Mobile to Koodo. However, I'm encountering an issue with the confirmation step. Koodo is ready to receive the transfer, but I am not receiving the SMS confirmation message from Public Mobile to authorize the transfer.
I've already completed the setup on Koodo's side, but without receiving the confirmation text, I'm unable to finalize the transfer. Is there any alternative method to confirm the transfer, such as email or another form of verification? I've checked my phone settings and everything seems in order, but the message still hasn't come through.
I would really appreciate any advice or help on how to resolve this issue as soon as possible!
Thank you in advance.
