01-28-2023 01:51 PM
01-29-2023 12:15 PM
It’s a running total and can’t be bothered with resetting the total formula every month. I think there could be a few methods to make it match but to me, it’s the total I am looking for. So I will run with my total.
01-29-2023 12:05 PM
Maybe I'm just lucky?
01-28-2023 11:07 PM
@CountyDownIeUk wrote:My numbers don’t match. I will continue to record but just have to accept they will no longer match.
@CountyDownIeUk - even over the 3 month period they don't match? Is it in all categories, or just your ongoing RAF category?
Yes I too, all keep my accounts in a spreadsheet. Although, it is a bit more onerous with the new My Account, but doable.
01-28-2023 11:04 PM
@CountyDownIeUk Last time I check didn't have the past 24 months thing. Really, how hard to keep full history of the savings. Oh well, what can we do.
01-28-2023 11:00 PM
My numbers don’t match. I will continue to record but just have to accept they will no longer match.
01-28-2023 10:24 PM
@CountyDownIeUk - I don't go to this section very often. But I just checked my 3 months history and mine matched up.
Grant it, it does still say :
"Total Savings (past 24 months)"
But the filter is for 3 months matches exactly.
You are saying your 24 months does not match what you think it should be? Or, do you have other filters selected.
01-28-2023 02:58 PM
I kind of dread saying this....is the $ side being downgraded, information wise, to the points side? As the “fixed” issue of the imbalance of referrals numbers vs dollars on the points side was done by eliminating showing the xxx-xxx-xxxx numbers. Currently I can track who I lose and who has changed their number. For those that wonder....I only keep records.....I never contact any one. And I know what my rate of retention is as well.
01-28-2023 02:48 PM - edited 01-28-2023 03:17 PM
I just thinking back a bit. Was not the payment download broken? Then fixed? Are they dangerously upgrading on a live system. And no notification from PM. Now history is clearly marked “past 24 months” . I would say it’s permanent and a cost savings measure. But unannounced....and @Tsawwassen wonders why some of us get pi$$ed off.
PM makes unannounced changes but screws up on RAF payments and then you are put through the wringer by a CSA to get it fixed. Or maybe not fixed. And customers on the $ rewards side have the tools available to research while on the points side cannot. Then there becomes a lack of trust situation. Where does common sense start or end? Is there any justification of expenditures? Are expenditures supposed to improve the product and customer service and have an expectation of cost reduction over a period of time.....or only a short sighted cost reduction only?
.
01-28-2023 02:40 PM
I noticed this a week ago or so.....I can't remember where I commented about it? The numbers don't add up at all.....it's completely useless information now.
01-28-2023 02:10 PM
@CountyDownIeUk Think this maybe a glitch, or just way it is now for good ?
01-28-2023 02:01 PM
I have tracked my account in Excel since day one....numbers no longer match.
01-28-2023 01:54 PM
@CountyDownIeUk Uh huh noticed that myself just couple days ago definitely a bummer not sure why .
01-28-2023 01:52 PM
Yup, afraid so.