01-03-2023 08:04 PM
Hi,
Happy New Year! I have a current plan of $45/20 gB, can I upgrade to the Boxing Day sale of $50/50 gB? I do not see that option when I sign into my account and choose the change the plan. Does the Boxing Day promotion of $50/50 gB apply if I apply the date at when my cyble will start again? My cycle will start on Jan.25. Do I lose the remainder of the month of what I paid previous month if I choose to start the plan today?
Thanks for a prompt answer!
Sincerely,
Jasmine14
Solved! Go to Solution.
01-03-2023 11:33 PM
it's unfair, but what can we do . LoL
01-03-2023 11:15 PM
@Community_QA wrote:Why Quebec has better deal?
I believe this to be because of the existance of Videotron/Fizz in Quebec. Not only do I dislike the reigional plan conecpt, but I also dislike the idea of only offering a plan only to new customers.
01-03-2023 11:13 PM
Why Quebec has better deal?
01-03-2023 10:22 PM
@Jasmine14 , what you see in the self serve is pretty much it in terms of promos.
01-03-2023 08:13 PM - edited 01-03-2023 08:13 PM
Further, any plan changes are best to do on next renewal as there's no prorating.
Yes, if immediate you do lose what's remaining on current cycle.
01-03-2023 08:09 PM
@Jasmine14 wrote:Happy New Year! I have a current plan of $45/20 gB, can I upgrade to the Boxing Day sale of $50/50 gB? I do not see that option when I sign into my account and choose the change the plan. Does the Boxing Day promotion of $50/50 gB apply if I apply the date at when my cyble will start again? My cycle will start on Jan.25. Do I lose the remainder of the month of what I paid previous month if I choose to start the plan today?
The $50/50GB plan is only for new customers and is a regional-Quebec plan.