05-16-2020 08:30 PM - edited 01-05-2022 10:49 AM
Tried to log into self serve. Can't even get to the login page. There is no error, it just stops on a blank screen. Tried on 2 different browsers.
Anyone else noticing the same thing?
05-16-2020 11:00 PM
@Anonymous
Well that’s good to hear. Maybe they did something on the backend like a reset or something. But glad it’s working for you now
05-16-2020 10:20 PM
Seems to be working now. i did not clear cache, or do anything.
05-16-2020 10:13 PM
05-16-2020 10:09 PM
Have you heard back from the Moderator team, site down ???
05-16-2020 09:56 PM - edited 05-16-2020 09:58 PM
@Anonymous Works for me on mobile Chrome. Try diffrent devices. The website was displaying funky things like my next payment was 0$ and all the plans were gone but a cache/cookies clear and an intigonto tab fixed it.
05-16-2020 09:51 PM
@Anonymous
@Anonymous wrote:Tried to log into self serve. Can't even get to the login page. There is no error, it just stops on a blank screen. Tried on 2 different browsers.
Anyone else noticing the same thing?
For me on desktop not, working, cell phone safari working.
05-16-2020 09:17 PM
I just experienced persistent blank page, reload wouldn't help. But cleaning out cache did the trick, it instantly loaded and I was able to log in
Hope it helps
05-16-2020 08:43 PM - edited 05-16-2020 08:44 PM
@CS_Agent self serve webpage is down. Please look into this.
Doesnt work in android, Macbook pro, chrome or brave browser.
Thank you
05-16-2020 08:41 PM
05-16-2020 08:41 PM
Worked fin a couple of days ago. Not working on Firefox or IE. It works using Edge.
05-16-2020 08:37 PM
@Anonymous
Working fine on chrome on my Chromebook and chrome on iPhone
05-16-2020 08:33 PM - edited 05-16-2020 08:35 PM
@Anonymous wrote:Tried to log into self serve. Can't even get to the login page. There is no error, it just stops on a blank screen. Tried on 2 different browsers.
Anyone else noticing the same thing?
I was able to log in on chrome on an iPad.
It is down using Safari on an IPad.
05-16-2020 08:33 PM
@Anonymous down for me too Samsung Tablet running Chrome. Stay safe.
05-16-2020 08:32 PM - edited 05-16-2020 08:33 PM
Works for me no problem on Android Firefox and chrome
When was the last time you logged in? Ask your family member to try