cancel
Showing results for 
Search instead for 
Did you mean: 

Is Call Forwarding-No Reply funtional ?

TechsMex
Great Neighbour / Super Voisin

CS_Agent says it is .. but I can't get it to work.

Also, with every command attempt or cancel attempt I get the message ..  "Call forwarding  when no reply for All Basic Services   Connection problem or invalid MMI code"

Does this indicate an issue ?

Thx

6 REPLIES 6

TechsMex
Great Neighbour / Super Voisin

If activation or deactivation works you will hear a tone. "    Unconditional is not useful for me but I will try it to see if it works or I still get the message i mentioned

TechsMex
Great Neighbour / Super Voisin

Thanks, I submitted a ticket(s) starting yesterday .. haven't gotten very far yet .. also trying to find out if that message that comes up after each forwarding/cancelling is normal or is indicating a problem .. Thx

TechsMex
Great Neighbour / Super Voisin

CS_Agent said No Reply is working , but he told me to use *67* which is the code for BUSY, still waiting for his reply.

Thx

Grinch
Model Citizen / Citoyen Modèle

I use this. Works all the time. PM cell to another PM cell. 


IMG_1262.jpeg

If activation or deactivation works you will hear a tone. 

 

hTideGnow
Mayor / Maire

hi @TechsMex 

from couple posts, look like Conditional forwarding might not work again.  It used to work for phones that are on PM's VoLTE whitelist but it looks like that is not true anymore

Test it yourself.  If you have the same problem, ask PM agent to help and let us know if they can fix it for you

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Sansan
Mayor / Maire

@TechsMex  from my understanding calling Forwarding has not worked for years. 

But unconditional forwarding should work.

https://www.publicmobile.ca/en/get-help/articles/call-forwarding?_gl=1*lul0zl*_gcl_aw*R0NMLjE3NDI5ND.....

Need Help? Let's chat.