07-01-2025 08:44 PM
CS_Agent says it is .. but I can't get it to work.
Also, with every command attempt or cancel attempt I get the message .. "Call forwarding when no reply for All Basic Services Connection problem or invalid MMI code"
Does this indicate an issue ?
Thx
07-01-2025 10:44 PM
" If activation or deactivation works you will hear a tone. " Unconditional is not useful for me but I will try it to see if it works or I still get the message i mentioned
07-01-2025 10:37 PM
Thanks, I submitted a ticket(s) starting yesterday .. haven't gotten very far yet .. also trying to find out if that message that comes up after each forwarding/cancelling is normal or is indicating a problem .. Thx
07-01-2025 10:31 PM
CS_Agent said No Reply is working , but he told me to use *67* which is the code for BUSY, still waiting for his reply.
Thx
07-01-2025 10:29 PM - edited 07-01-2025 10:33 PM
I use this. Works all the time. PM cell to another PM cell.
If activation or deactivation works you will hear a tone.
07-01-2025 08:54 PM - edited 07-01-2025 08:54 PM
hi @TechsMex
from couple posts, look like Conditional forwarding might not work again. It used to work for phones that are on PM's VoLTE whitelist but it looks like that is not true anymore
Test it yourself. If you have the same problem, ask PM agent to help and let us know if they can fix it for you
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
07-01-2025 08:53 PM
@TechsMex from my understanding calling Forwarding has not worked for years.
But unconditional forwarding should work.