Iphone hotspot doesn't work

[Olivia2021]

Hi, I tried to set up the hotspot function on my iphone 6, when i clicked the hotspot section, it says if I wanted to set up the hotspot, I needed to contact public mobile. When I clicked the APN section, it only has three lines: APN, username and password, the APN line is sp.mb.com and the other two are blank.

I want to use mobile data on my computer, is there a way I can make this work? Thanks!

[kaytus]

Good to hear that.

Everything went smooth..

[Olivia2021 · Accepted solution]

Ok problem solved! I reset my Network settings and restored them to factory default and now it works! Thanks everyone 

[OK ..... Luddite]

[Anonymous]

---

@Olivia2021 wrote:

I can browse internet on my phone using data, just cannot create hotspot ....

---

... and wifi off? Just in case you're actually connecting to a wifi.

Do you get that message on your phone or the connecting device?

[Olivia2021]

I can browse internet on my phone using data, just cannot create hotspot ....

[Anonymous]

---

@Olivia2021 wrote:

Yes, I tried this, but when I turned the mobile data on and tapped the personal hotspot, it asked me to contact public mobile if I want to use it. 

---

Are you otherwise able to go to web pages on your phone without wifi and without hotspot? Maybe you're out of data.

[Olivia2021]

Yes, I tried this, but when I turned the mobile data on and tapped the personal hotspot, it asked me to contact public mobile if I want to use it. 

[LurganIeUk]

Here is the APN Setting

Then settings => cellular => turn switch on => personal hotspot => tap => switch on Allow others to join => enter a password (unless you want every one in Starbucks use up your data)

Then the other device has to find your Hot Spot.  Your Hot Spot name will be in Settings => general => about => then what ever is in the name field. 

[Dunkman]

@Olivia2021 

Here are a couple of threads on this issue by our resident Apple guru  CalgaryBen

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Tethering-HotSpot-Iphone/m-p/473848#M...

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/332449/highlight...

[computergeek541]

Does hotspot work if you use isp.mb.com instead?