@DerJ wrote:
I tried to activate the SIM and it failed in the last step... it was written I shouldn't worry and just log in again, but that's not possible I can't log in with the email/username/pw I gave and I can't activate the SIM again from beginning because now it says the SIM card number is invalid. I already charged it up with 40$ for my plan I wanted to have, what makes me a little bit angry now! What ca I do now?! Please help!
@DerJ That is a common occurrence with the activation site. Don't worry though it's not a big deal.
As others have mentioned insert your sim in the phone. If it connects to Public's network your almost there.
Click here to register your selfserve account.
If the sim does not connect and your credit card was not charged then try again activating in an hour.
If your card was charged the contract the Public moderator team for help
Include your sim number to speed things up.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.
Note: Moderator Hours are subject to change, but you can always find the current times here
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