Int minutes add on

[IVA60]

I have to travel to Europe shortly and want to take my phone. Do the international minutes in my add on work to call and receive there or do I need to buy another package?

[Nezgar]

Further to the Wi-Fi calling apps suggested by @Triguy , I just wanted to add that if you at least keep your PM plan active while you are away, you can set it to forward calls to your Textnow/Fongo/etc number while you are away, then can at minimum get your canadian calls and voicemails while you have wifi or data from a local europe SIM. Texts cannot be "easily"* forwarded though.

(*Can technically be done by running an app on a phone left on in canada with your PM SIM to forward / access texts from abroad)

[softech]

@IVA60  Yes, your PM SIM won't work there.

Try to get a Europe SIM (they have many choices of prepaid plans).  You can probably get it from here  from some local phone stores or you can get it cheaper while you are in Europe.

If you want people able to reach you while you are in Europe , best is to setup a VoIP apps (like Fongo or TextNow) before your trip, get a local Canadian number and you can give it to your friends.  As long as you have Wifi or data , you friend can reach you on your VoIP number

[darlicious]

@IVA60 

Since pm offers no roaming service other than the US here are your options that apply for short or longer periods of travel. Choose what may apply for your trip. Local sim cards are cheap compared to Canada although some countries offer better deals than others they are all cheaper than here. If you transiting thru one country before your final destination such as the UK you may want to pick one up at the airport. Here's a reference link....

https://toomanyadapters.com/buying-local-sim-cards/

Options for your account and service....

1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. Moderator contact after paying and reactivating is necessary to have the rewards applied manually.
4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your fongo number. Be sure to perform all call forwarding while in Canada. Now any incoming calling to your pm number will ring thru to your fongo number while on wifi or mobile data (w/a local or global sim card) You can access your fongo voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels!

[Triguy · Accepted solution]

PM only offers US roaming. The international long distance add-on is only for calling while you are in Canada.  You would either have to buy a local sim or use Wi-Fi apps like Textnow, Skype, Fongo, or Signal.