In need of PUK code as my SIM Card is blocked

[Ecerda]

I do have an iPhone just in case is any different.

My daughter was playing around to secure my SIM card in case phone ever gets lost and noticed that I can’t make calls anymore as it’s asking me for this PUK code.  Please help me!  Thanks

[computergeek541]

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@Ecerda wrote:

thanks a lot, it did work! so far I have a ticket number. 

Hopefully someone will help me soon.  

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self solution removed

[Ecerda]

thanks a lot, it did work! so far I have a ticket number. 

Hopefully someone will help me soon.  

[softech]

@Ecerda 

yes, in your case, just use the direct link provided by @RossN , then click "sim card PUK" from the list snd follow the steps to open the ticket with PM support.

[Ecerda]

does not work

[Ecerda]

no my phone is not locked; its my SIM card which does not allow me to make or received calls

[RossN · Accepted solution]

@Ecerda 

hi did you sim lock your phone? follow this link  https://urlshortner.tiia.ai/Oyn1L6

[computergeek541]

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@Ecerda wrote:

I do have an iPhone just in case is any different.

My daughter was playing around to secure my SIM card in case phone ever gets lost and noticed that I can’t make calls anymore as it’s asking me for this PUK code.  Please help me!  Thanks

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A Public Mobile customer support agent needs to provide the code. Please open a ticket using the chatbot.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html