cancel
Showing results for 
Search instead for 
Did you mean: 

If I suspend my account, will my add-ons expire?

jmhettinga
Great Neighbour / Super Voisin

I am going abroad for several months and see that I am able to suspend my account and keep my number for 90 days. My questions is, if I reactivate my account within 90 days, will I still have my add-ons?

3 REPLIES 3

Anonymous
Not applicable

@jmhettinga wrote:

I am going abroad for several months and see that I am able to suspend my account and keep my number for 90 days. My questions is, if I reactivate my account within 90 days, will I still have my add-ons?


And for additional clarity...normal add-ons either bought or gifted.

Promo items and credits may drop upon suspension.

totalUser
Mayor / Maire

You get to keep them (except for roaming those last 10 days only)

But please don't wait 90 days, if anything goes wrong the last day even if it's not your fault ( like website down) you will lose everything.

Also give couple of days if you need to contact mods.

I suggest not later than 85 days

Have a nice trip:)

mimmo
Retired Oracle / Oracle Retraité

yes you will keep everything (addons and your current plan).  if you pass the 90 day mark your account will be closed and you will lose everyhing.

 

this is a good read.

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...

 

happy travels

Need Help? Let's chat.