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I would like to have my phone turned on.last friday nothing

erniemcelmgmail
Great Neighbour / Super Voisin

‎07-26-2019 11:43 AM - edited ‎01-05-2022 06:06 AM

 
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3 REPLIES 3

srlawren
Retired Oracle / Oracle Retraité

‎07-26-2019 03:44 PM

@erniemcelmgmail how could you have it turned on last Friday by requesting it today?  Could you please give us more details of your situation?

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hycm53
Deputy Mayor / Adjoint au Maire

‎07-26-2019 12:03 PM

@erniemcelmgmail What did you mean after you turned on your phone, nothing happened? Is your phone dead or something else?

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Psygineer
Deputy Mayor / Adjoint au Maire

‎07-26-2019 11:48 AM - edited ‎07-26-2019 12:10 PM

Is your phone compatible with PM and not locked to another carrier? Does your account show active in "My Account"? Does your phone show Public Mobile or No SIM or Emergency Only? Is your phone charged? Are you porting a number (those take time and can fail). We need more information in order to help you. If it is just data, did you set your APN?

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