I want to switch to $29/ 30GB Plan

[Amy68]

Who can I reached with, I am an old customer, I would like switch the plan $29/30GB that would be awesome. I saw that new subscriber only, so old customer don't have chance? If so, I only can find another carrier move out i guess? 

[Annie818]

I like with public, only problem is no actual agent to answer the call. Only way to reach them and solve the problem by the community here

[Handy1]

@Amy68  While it’s true there’s no one to talk to for live support , it’s all done online here but you can still get in touch with them via private message . You maybe pleasantly surprised at what they can offer you .

[Amy68]

Totally Agree. Most of company can talk , because they want to keep customers, but this one seems not.

[Annie818]

I have no idea. Actually, I asked another plan, they offer me this one. I told them we should get the special offer according to our loyalty 

[Annie818]

I think this is good idea too

[Handy1]

@Amy68  We are just customers like you trying to help each other . You have to talk to support . Use the link I send in my last reply here 

[Annie818]

Best to ask support, I just getting these new activation with this plan. but I need figure out the payment now. 

send  a  private message   To CS_Agents  below :                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Amy68]

Sure, I can find another Carrier, that's useless answer and not helpful at all. Most of company are able to negotiated, obviously public mobile not the right one for me.

[TheSterlinger]

Like @Handy1 said sometimes CS agent can help you. Try your luck you might just get lucky.

[Handy1]

Best to ask support @Amy68  they can sometimes help others have already confirmed getting these new activation only plans just by asking 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Amy68]

Can I have that plan too? Why have to charge old customer more expensive? 

[TheSterlinger]

That plan is only for new customers. You would not be able to subscribe to it. If you do not care about your reward you could make a new account with a new phone number.