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I want sign in. Add-on option

Cindyliang1949
Great Neighbour / Super Voisin

I want sign in. Add-on option

3 REPLIES 3

darlicious
Mayor / Maire

@Cindyliang1949 

If you cannot sign into your account online but know your 4 digit account pin # you can purchase nearly all available add ons via 611 or by calling 1 855 4PUBLIC and entering your 10 digit phone number. A pm voucher can be added without your digit account pin # but purchases and adding funds require it. 

 

Note:

The $5/500min Canada wide calling add on is not available thru the 611/IVR system.

Screenshot_20210722-052214~2.png

softech
Mayor / Maire

@Cindyliang1949   you might be able to load money and buy some add-on if you know your 4 digits PIN

 

To logon to My Account, start with Reset Password and see if you can unlock it yourself

If not, PM support is your friend, just open ticket with them and they will sort it out for you

 

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

 

NDesai
Oracle
Oracle

@Cindyliang1949 Please provide more details on what exactly you are looking for. Are you an existing customer or looking to signup/activate?

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