I purchased add-on data , which i didnot get.

[raman8]

Can I get a refund or somehow access the data I purchased?

[raman8]

thank you guys , i had to purchase them , i got it!

[CountyDownIeUk]

Leave it there. Your next payment comes from balance first. 

[hairbag1]

@raman8...

log in to your account / My Data and Add-ons. Do you see mention of your add-on ? If not ...follow suggestion from @MrSpock 

[MrSpock · Accepted solution]

@raman8 Yes now you can go back in and purchase the add-on if you wish

[raman8]

Hi,

Thanks for replying. Yes, balance on account is $ 15 ,also shows under payment history.

Anything else I can do?

[MrSpock]

@raman8 Look in your available funds to see if the money is there

buying an add on is a two-step process you may have put the money in your account  now you just have to go back in and purchase your add on