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I never received my Sim card it's been over 10 days

Juls
Great Neighbour / Super Voisin

Seems to be a recurent thing.

I ordered and paid for a Sim card 3 weeks ago. Still did not received anything.

order 50351

What is the procedure from now?

Juls

5 REPLIES 5

Anonymous
Not applicable

At a Telus/Koodo location they will be $10 + your local Provincial taxes. 

I have them for $7.99 on eBay and they will arrive in 8 business days or less.

KomiSanJap
Great Neighbour / Super Voisin

The regular time-frame is up to 15 BUSINESS DAYS(no holidays, no weekends), on top of that Canada Post is having issues, also the new PM updates on their system, and a high volume of orders.

hairbag1
Mayor / Maire

@Juls

as it's been several weeks since you ordered, I'd suggest you get ahold of CSA to get update on your order. It may have to be re-ordered, I'm afraid.

If there's a Telus / Kodoo kiosk in a mall near you, check with them to see if they have the PM sims for sale.

 

https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir5...

Anonymous
Not applicable

If you can't get it and it's taking too long just ask for a refund. 

I also sell them on eBay for $7.99 + Free Shipping.

https://www.ebay.ca/itm/334872659941?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=rg_rvsubsuk&sssr...

annasomi
Great Neighbour / Super Voisin

it took 4 weeks after I ordered. I was about to find the number of C/S.  Ordered end of April, got it 24th of May. 😞

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