I need to download my previous invoices but cannot access my account after porting out number

[JQ88]

I need to print out copies of all my old invoices but cannot access to any longer after porting out my number. I went through the chatbox process and it asked me to submit a ticket but I'm also not able to do that either. When I try to submit a ticket I'm getting the following error message "OOPS! WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.". I've tried refreshing and using different browsers but continue to get the same error message.

[computergeek541]

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@JQ88 wrote:

I need to print out copies of all my old invoices but cannot access to any longer after porting out my number. I went through the chatbox process and it asked me to submit a ticket but I'm also not able to do that either. When I try to submit a ticket I'm getting the following error message "OOPS! WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.". I've tried refreshing and using different browsers but continue to get the same error message.

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The following link can be used:  About CS_Agent - Community (publicmobile.ca)

[Handy1]

@JQ88  Yes once you successfully port  out your number it automatically close your account . Hence why you can’t log in any more . You will need to submit ticket with support using this direct link  to ask for the invoice 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437