cancel
Showing results for 
Search instead for 
Did you mean: 

I need to change my account email with Public Mobile

pasqualerenna
Great Neighbour / Super Voisin

Hello, 

 

Can someone help me change my account email/username? The email on file is no longer active. 

 

Thank you! 

1 ACCEPTED SOLUTION

Accepted Solutions

0PX9O4
Deputy Mayor / Adjoint au Maire

@pasqualerenna 

 

Only PM's customer care can help you with this. You will need to send a private message to CS_Agent with your account details so they can do this for you.

View solution in original post

2 REPLIES 2

0PX9O4
Deputy Mayor / Adjoint au Maire

@pasqualerenna 

 

Only PM's customer care can help you with this. You will need to send a private message to CS_Agent with your account details so they can do this for you.

Yummy
Mayor / Maire

Only CSA can make such changes.

Send a private message to the CSA by clicking https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You’ll need to be logged into your Community account for the link to work.

Be ready to provide account information to CSA to confirm your identity.

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.