01-23-2022 01:53 PM
Hello,
Can someone help me change my account email/username? The email on file is no longer active.
Thank you!
Solved! Go to Solution.
01-23-2022 01:59 PM
Only CSA can make such changes.
Send a private message to the CSA by clicking https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
You’ll need to be logged into your Community account for the link to work.
Be ready to provide account information to CSA to confirm your identity.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
01-23-2022 01:55 PM
Only PM's customer care can help you with this. You will need to send a private message to CS_Agent with your account details so they can do this for you.