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I need help, my account has been taken over and they reactivated my old number and are hijacking

Katiefab
Great Neighbour / Super Voisin

I need some help, my account has been taken over, I didn't even make this account, all my accounts are getting taken over because I was sim jacked and they are using my old number to get in and change all my accounts. Is there a number I can call about this???

5 REPLIES 5

CSA_PM
Customer Support Agent

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

Katiefab
Great Neighbour / Super Voisin

Yes I have a number and account with public mobile, message me and I'll give you details 

CSA_PM
Customer Support Agent

Hi there, 

Are you a Public Mobile customer? 

Katiefab
Great Neighbour / Super Voisin

Thank you so much 

softech
Oracle
Oracle

@Katiefab 

I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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