I set up my PM account this week and didnt receive the triple point promo on my first bill payment. Is this normal ? Or will the promo take effect for my next bill ?
I have a $40 plan and got 2 points for points back (the normal 5%). Shouldn't it be 6 points because of the 3X promo ?
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Normally you will see the extra 10% of get back points added 48 hours after the regular 5% is added to your points account. There is also a bit of a delay after activation as your rewards account sets itself up whereas you will find after your first renewal points will be added in a timely fashion. You may find the following thread helpful and are welcome to contribute any insights from your own experience with the points program that may help others.
@Illusive_Man - was this a new activation? Because the 3X promo is for new activations only.
If this is a new activation, the offer details say below. How long has it been since the activation?
"Points bonus will automatically be applied separately from the regular 5% points-back to eligible purchases within 4-5 business days. "
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