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I have just under 400 minutes to use for US calling on my account

MurrayH
Great Neighbour / Super Voisin

Can I use my cell phone in the US, By using the 400 minutes calling to the US on my account? Or will I need to purchase extra time

4 REPLIES 4

BKNS27
Mayor / Maire

@MurrayH 

You can only use your 400 minutes if you are calling from Canada and not in the USA.

You will need to make a 2 step purchase of a 10 days US Roaming and connect to AT&T or T-Mobile network.

Make sure you install the correct amount in your account first then make your purchase of which Roaming package you need on the 2 step process.

 

 

softech
Oracle
Oracle

@MurrayH no, your us minutes is for calls from Canada to US.

 

To use your service is US,  you will need to purchase roaming sercive.   Talk , text and or data depends on your need

hairbag1
Mayor / Maire

You need one of the 10 Day US Roaming Add-ons in order to use the phone in US.

Those 400 minutes are for calls that originate in Canada only.

https://www.publicmobile.ca/en/on/get-help/articles/long-distance-and-us-roaming-add-ons

dust2dust
Mayor / Maire

You can receive texts in the US. Nothing else. You need roaming add-ons for incoming and outgoing calls and outgoing texts and mobile data.

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