03-26-2022 03:08 PM - last edited on 03-26-2022 05:31 PM by computergeek541
Can I use my cell phone in the US, By using the 400 minutes calling to the US on my account? Or will I need to purchase extra time
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03-26-2022 03:20 PM - edited 03-26-2022 03:21 PM
You can only use your 400 minutes if you are calling from Canada and not in the USA.
You will need to make a 2 step purchase of a 10 days US Roaming and connect to AT&T or T-Mobile network.
Make sure you install the correct amount in your account first then make your purchase of which Roaming package you need on the 2 step process.
03-26-2022 03:11 PM
@MurrayH no, your us minutes is for calls from Canada to US.
To use your service is US, you will need to purchase roaming sercive. Talk , text and or data depends on your need
03-26-2022 03:10 PM - edited 03-26-2022 03:13 PM
You need one of the 10 Day US Roaming Add-ons in order to use the phone in US.
Those 400 minutes are for calls that originate in Canada only.
https://www.publicmobile.ca/en/on/get-help/articles/long-distance-and-us-roaming-add-ons
03-26-2022 03:10 PM
You can receive texts in the US. Nothing else. You need roaming add-ons for incoming and outgoing calls and outgoing texts and mobile data.