05-24-2024 12:01 AM - last edited on 05-24-2024 08:40 PM by softech
How is that possible when I have a credit card on file in good standing.My email id is **@**
My phone no is 1-###-###-#### . I would appreciate if I get an answer for this.
Shobana
05-24-2024 09:59 AM
@shobs Did you accidentally click that your phone was lost or stolen? That would suspend your account. All you would have to do is go to your account and say that it is found again to unsuspend your account. Good luck.
PS As advised by others, you should edit your original post and remove all of your personal contact information.
05-24-2024 12:16 AM
This is a public forum. That means everyone can see the information that you put out. Please edit the post to take that off. Next to submit a ticket you need to use the bubble message on the bottom right if you are on a computer and use that to submit a ticket or message them directly my clicking on your profile in the top right then in the drop down menu click on messeages
Then you @shobs @ Pm to submit a private message directly.