12-14-2022 07:01 AM
I forget the my account email address when i am register. how can I do now?
Solved! Go to Solution.
12-14-2022 11:11 AM
@zhlzjz
If you the same email as on this Community. Just click on the your avatar on the top right then on My Settings and it will show your email used.
12-14-2022 07:37 AM
@zhlzjz , how many email addresses do you have in use? Check for Public Mobile emails sent to the email address used in the activation?
12-14-2022 07:35 AM
@hycm53
Customers should be opening tickets using rhe chatbot rarher than private messaging. Initial contact by private messaging greatly slows down the response time.
12-14-2022 07:34 AM
To get access to your account, you'll have to contact a Customer Support Agent by using the Chat Bot Simon to get a service ticket started first.
12-14-2022 07:04 AM
@zhlzjz wrote:I forget the my account email address when i am register. how can I do now?
Open a ticket with PM customer service for change your new email address.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
