cancel
Showing results for 
Search instead for 
Did you mean: 

I forget the my account email address when i am register. how can I do now?

zhlzjz
Great Neighbour / Super Voisin

I forget the my account email address when i am register. how can I do now?

5 REPLIES 5

BKNS27
Mayor / Maire

@zhlzjz 

If you the same email as on this Community. Just click on the your avatar on the top right then on My Settings and it will show your email used.

will13am
Oracle
Oracle

@zhlzjz , how many email addresses do you have in use? Check for Public Mobile emails sent to the email address used in the activation?

@hycm53 

 

Customers should be opening tickets using rhe chatbot rarher than private messaging. Initial contact by private messaging greatly slows down the response time.

Quigley
Mayor / Maire

@zhlzjz 

To get access to your account, you'll have to contact a Customer Support Agent by using the Chat Bot Simon to get a service ticket started first.

hycm53
Mayor / Maire

@zhlzjz wrote:

I forget the my account email address when i am register. how can I do now?


Open a ticket with PM customer service for change your new email address.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.