09-09-2025 08:11 PM
I deleted my e-sim after SMS not working, I am trying to login but keeps sending to SMS and I don't have email option.
Solved! Go to Solution.
09-09-2025 08:14 PM
hi @Damaricioprpe
you should not have deleted the esim, now, you might need to get a physical sim to get the service back
but check with PM support agent first. You can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
