I deleted my e-sim, I am trying to login but keeps sending to SMS and I don't have email option

[Damaricioprpe]

I deleted my e-sim after SMS not working, I am trying to login but keeps sending to SMS and I don't have email option.

[hTideGnow · Accepted solution]

hi @Damaricioprpe 

you should not have deleted the esim, now, you might need to get a physical sim to get the service back

but check with PM support agent first.   You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage