4 weeks ago
- last edited
4 weeks ago
by
computergeek541
The login asks for a 6 digit number but I never receive it. I have seen other users say that there is an option to get the digits via email, but I do not have that option. What am I supposed to do?
4 weeks ago
are you getting SMS on your phone without problem ?
if you requested port in number and porting not completed, the sms was sent to your old carrier sim card, put it back in and check
or if still are not receiving it, ask PM support agent to help, You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
4 weeks ago
If you dont have the option to send code to email then click the link below contact PM for assistance.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437