I can't sign in AT ALL :(

[Jaderm96]

Hi,

I can't log into my account at all, it keeps putting me on an activation page, but I've been a customer for about 4 years, with the same number etc, I also can't log in using the app, same issue.. I don't know what to do!

I have reset password, etc, nothing works

Thank you!

[Jaderm96]

Thank you!

[hTideGnow]

HI @Jaderm96 

I don't think the account was properly connected with your login.  You will need support agent to help.    Please submit ticket by direct message:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437