@ckritz1,
You have to send an email to Public Mobile technical support to have your issue fixed.
Click on this link : https://publicmobile.ca/en/on/contact-us
Then, at the bottom right of the page, click on "Email away" button.
- Choose "Technical Issues"
- Choose "Voice calls not working"
- Choose "The problem affects all my calls"
- Choose "My phone is receiving a signal"
- Choose "I believe my account is paid and up to date"
- Choose "I have not tried a SIM card in another phone"
Then click on "Email Us" and fill up the form.
If I answered your question, please accept my post, as the solution.
